On this day in history : 4th September 1939 – The first 200 Citizen’s Advice Bureau establishments open across Britain – the day after the outbreak of World War 2….

The Government had begun to consider the need for an information service in 1935…. By 1938 World War 2 was looming, so the National Council of Social Services formed a group to study and understand how to meet the needs of the civilian population during war time…. Their recommendations being :- “Citizen Advice Bureaux should be established throughout the country, particularly in the large cities and industrial areas where social disorganisation may be acute”….

THE WORK OF THE CITIZENS’ ADVICE BUREAU, ELDON HOUSE, CROYDON, ENGLAND, 1940 (D 522) A widow of a civil servant seeks advice about her delayed pension from volunteer Mrs Wraight at the Citizens’ Advice Bureau in Croydon. Mrs Wraight was one of 12 volunteers working at the bureau at this time. Copyright: � IWM. Original Source: http://www.iwm.org.uk/collections/item/object/205197564

On the 3rd of September 1939 World War 2 was declared; the following day the first 200 Citizen’s Advice Bureaux opened…. Initially volunteers ran the service from private houses or sometimes public buildings – dealing with problems such as lost ration books, evacuation and homelessness….

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